California privacy rights
This California Privacy Rights notice supplements Fufild's Privacy Policy for California residents. It explains Fufild's practices and the rights that may be available under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, together referred to here as the CCPA.
This notice uses terms defined by the CCPA. The rights and obligations described below apply to the extent required by applicable law. In some situations, Fufild processes personal information on behalf of an employer or another organization. When that organization controls the information, a request may need to be directed to that organization.
Personal Information We Collect
Depending on how a person interacts with Fufild, we may collect the following categories of personal information:
| Category | Examples | Primary business purposes |
|---|---|---|
| Identifiers | Name, email address, telephone number, postal address, online identifiers, account identifiers, and IP address | Provide accounts and services, communicate, support users, secure the platform, and meet legal obligations |
| Customer records information | Contact details, account details, and service records | Administer customer and user relationships and provide requested services |
| Protected classification information | Age range or other workforce information provided by an employer or user when relevant to eligibility or program administration | Determine eligibility, administer employer-sponsored programs, and comply with law |
| Commercial information | Marketplace activity, point activity, transaction records, purchase status, and provider or service selections | Facilitate approved purchases and services, maintain records, support users, prevent misuse, and report on program operations |
| Internet or electronic activity | Device and browser information, log data, pages or features used, interactions, and cookie or similar-technology data | Operate, secure, analyze, and improve Fufild's website and services |
| Geolocation information | Approximate location inferred from an IP address or device information | Security, fraud prevention, service availability, and analytics |
| Professional or employment-related information | Employer affiliation, employment status, eligibility, work contact details, and program information | Confirm eligibility and administer employer-sponsored services |
| Inferences | Preferences or interests inferred from interactions with Fufild | Personalize and improve services and communications |
| Sensitive personal information | Account credentials, certain financial or transaction information, and information a user chooses to provide that may qualify as sensitive | Provide and secure services, complete transactions, prevent fraud, and comply with law |
We may also collect communications, support requests, survey responses, and other information a person chooses to provide. The categories actually collected depend on the relationship and the features used.
Sources of Personal Information
We collect personal information from:
- individuals who use our website, platform, mobile experiences, or support channels;
- employers and their authorized administrators or integration providers;
- service providers that support authentication, communications, payments, card services, infrastructure, analytics, integrations, and similar functions;
- marketplace providers involved in a user-requested product or service;
- devices, browsers, cookies, and similar technologies; and
- publicly available sources or other parties when permitted by law.
How We Use Personal Information
We use personal information to provide and administer Fufild, determine eligibility, manage accounts, fund and facilitate approved products and services, communicate with customers and users, provide support, maintain security, prevent fraud and misuse, analyze and improve our services, comply with law, and carry out the other purposes described in our Privacy Policy.
Disclosure of Personal Information
For business purposes, we may disclose the categories of personal information described above to:
- employers and their authorized administrators, which may include individual-level eligibility, participation, point activity, transaction status, and provider or service selections, consistent with the employer's program and applicable agreements;
- infrastructure, authentication, communications, payment, card, HRIS or payroll integration, analytics, and other service providers;
- marketplace providers involved in a product or service requested by a user;
- professional advisors, auditors, insurers, and similar business partners;
- government authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security; and
- parties involved in a merger, financing, acquisition, reorganization, bankruptcy, or transfer of all or part of our business.
Fufild does not sell personal information. Fufild may use advertising and analytics technologies on its public website, and certain disclosures associated with those technologies may be treated as "sharing" under applicable privacy laws. Where required, Fufild provides a way to opt out and recognizes legally required browser-based opt-out preference signals, such as Global Privacy Control.
No mobile opt-in information or text-message consent is shared with third parties or affiliates for their marketing or promotional purposes. Fufild may disclose this information to service providers that help deliver and manage messages for Fufild, subject to restrictions on their use of the information.
Accounts for Individuals Under 14
Fufild does not knowingly provide accounts to individuals under 14.
California Privacy Rights
Subject to applicable exceptions and verification requirements, California residents may have the right to:
- know the categories and specific pieces of personal information Fufild has collected about them;
- know the categories of sources, purposes, and recipients associated with that information;
- request deletion of personal information;
- request correction of inaccurate personal information;
- opt out of the sale or sharing of personal information;
- limit certain uses or disclosures of sensitive personal information; and
- receive equal service and not be retaliated against for exercising a privacy right.
Fufild uses sensitive personal information for purposes reasonably necessary to provide, secure, and administer its services and for other purposes permitted by law. If Fufild uses or discloses sensitive personal information in a manner that creates a right to limit, Fufild will provide the required method to exercise that right.
How to Submit a Request
To submit a California privacy request, email privacy@fufild.com with the subject line "California Privacy Request" or write to:
Fufild, Inc., Attn: Privacy, 1508 8th Avenue South, Nashville, Tennessee 37203
Describe the right you want to exercise and provide enough information for us to locate the relevant records. We may request information reasonably necessary to verify your identity and authority. We will use verification information only to evaluate and respond to the request.
If Fufild holds information on behalf of your employer, we may direct you to the employer or coordinate with the employer as appropriate. Certain information may be exempt from a request, including information we must retain to complete a transaction, protect security, comply with law, exercise legal rights, or meet another permitted purpose.
Authorized Agents
A California resident may authorize an agent to submit a request on their behalf. We may require proof of the agent's authority and may ask the resident to verify their identity or confirm the request directly, unless applicable law provides otherwise.
Appeals and Questions
If you believe we have not appropriately addressed your request, reply to our response and ask us to review the decision. You may also contact the California Privacy Protection Agency or the California Attorney General about rights available under California law.
Questions about this notice may be sent to privacy@fufild.com .
Last Updated: August 31, 2026